Business language training in companies: from inquiry to successful implementation
05.08.2025
Multilingual teams are an everyday occurrence for many companies across Switzerland. However, even when technical expertise is strong, language barriers can hinder communication, affecting productivity and safety.
That’s where targeted business language training can make a real difference. But what does this process actually entail? What challenges arise, and which factors contribute to successful language learning in a corporate environment?
Drawing on a real-world case study, we provide practical insights into delivering effective business language training that fosters integration, mitigates risks and enhances workplace communication.
Starting point: when language becomes a barrier
An international manufacturing company based in German-speaking Switzerland approached us after HR identified recurring communication issues. Despite their excellent technical skills, several new specialists from Latin America and Eastern Europe were struggling to engage fully in meetings, understand written work instructions and follow safety briefings.
The company’s objective was clear: to improve language proficiency to foster team integration, minimise operational risks, and enhance communication.
Phase 1: In-depth needs assessment and analysis
Before launching any language courses, we conduct a thorough analysis of the company’s needs to ensure the training is tailored precisely to its context:
- Who requires language training? (e.g., new logistics staff with limited German proficiency)
- Which workplace scenarios demand the strongest language skills? (e.g., safety protocols, team meetings, supervisory consultations)
- What specific language variants and directions are needed? (e.g., Spanish (Argentina) → German)
Through discussions with HR, team leaders and, optionally, employees, we gain a detailed understanding of language competencies, daily tasks and company-specific requirements.
Phase 2: Customised language training planning
Based on the analysis, we develop a bespoke training programme. In this case study, the plan included:
- Language objective: German for daily production operations
- Participants: Eight employees from diverse linguistic backgrounds
- Format: Weekly, 90-minute face-to-face sessions on site over 12 weeks
- Content focus: Safety terminology, clear work instructions, giving and receiving feedback, writing simple emails
Our approach moves beyond textbook theory, focusing instead on real-life workplace communication tailored to the needs of the company.
Phase 3: Practical, interactive language training delivery
Our native-speaking business language trainers engage learners using authentic, company-specific materials such as:
- Safety posters
- Forms and checklists
- Real production scenarios
- Role-plays simulating typical workplace conversations
Training sessions are interactive, action-oriented, and participant-focused. We closely track progress, encourage practical application, and provide targeted feedback.
Phase 4: Assessment and ensuring knowledge transfer
Our business language programmes don’t stop once the final lesson is over. We support ongoing knowledge transfer through the following:
- Final feedback reports to HR and team management
- Learner self-assessments
- Recommendations for continued development (e.g., tandem conversations, internal exercises, refresher workshops)
In our experience, measurable improvements can be seen within weeks: more questions are asked, communication becomes clearer and confidence rises noticeably on both sides.
Languages, formats and resources: flexible and tailored to your needs
We currently offer business language training in:
- German for business
- English for global business communication
- French for business
- Italian for business
- Spanish for the job (covering Spain and Latin America)
Other languages are available on request.
Training formats vary by audience and language level:
- One-on-one coaching for executives (e.g., negotiation preparation, presentations, international conferences)
- Group courses customised to team language proficiency
- Focused workshop modules (e.g., customer meetings, email etiquette, feedback culture, industry-specific terminology)
- Blended learning models combining in-person sessions with digital exercises for review and reinforcement
We use practical company materials (e.g. work instructions and internal documents) and can create custom glossaries or e-learning content to complement the training.
Conclusion: language skills are a strategic asset
Language competencies do not develop by chance; they require targeted, thoughtful support. Breaking down language barriers enables collaboration to flow more smoothly and allows every individual to reach their full potential.
Employees who communicate confidently are not only more productive, but also better integrated and more motivated. They contribute to a positive company culture.
Innovating business language training for lasting impact
Recognising that everyone learns differently, we continually innovate our offerings by incorporating digital tools for repetition, modular self-study and microlearning via apps. This ensures that training is effective and engaging and fits seamlessly into busy work schedules.
Ready to unlock the full potential of your multilingual workforce? Contact us to explore how our tailored business language training solutions can empower your teams.